Terms of service

General Terms and Conditions / Allgemeine Geschäftsbedingungen

English

General Terms and Conditions

1. Scope
The following T&Cs; apply to all orders placed via our online shop.
These T&Cs; also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The purchase contract is concluded with Mr Beam Lasers GmbH.
The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text

The languages available for concluding the contract are German and English.
The text of the contract will not be saved by us.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.
We only dispatch goods en route; pick up by the customer is not possible.
We do not deliver to packing stations.

5. Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Credit Card
With the submission of the order, you are sending us your credit card details at the same time. After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.
If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.
If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.
If you have selected the direct debit payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

SOFORT Online Bank Transfer
After placement of the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT, identify yourself accordingly and confirm the payment instructions to us.
You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Invoice
You may pay for your purchase by means of bank transfer after you have received the goods together with the invoice. We reserve the right to allow payment by invoice only after we verify your credit rating.

6. Retention of title

The goods shall remain our property until full payment is made. For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfill your payment obligations.

7. Damage during delivery

For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment.
"Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

8. Warranty and guarantees

Unless expressly agreed otherwise below, the law governing liability for defects shall apply. We are under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. For businesses, the limitation period for claims for defects is one year from transfer of risk; the statutory limitation periods for the recourse claim under Section 478 BGB [German Civil Code] remain unaffected. With respect to businesses, only our own information and the manufacturer’s product descriptions, which have been included in the contract, are regarded as the agreement regarding the quality of the goods; we assume no liability for public statements of the manufacturer or other advertising statements. If the delivered item is defective, we may initially choose, with respect to entrepreneurs, whether we will provide supplementary performance by rectifying the defect (repair) or by delivering a non-defective item (replacement delivery), at our discretion.
The aforementioned restrictions and shortened time limit do not apply to claims for damages, which have been caused by us, our legal representatives or legal agents for injury to life, limb or health for deliberate or grossly negligent breach of duty, as well as fraud for breach of material contractual obligations, the fulfilment of which make the proper execution of the contract possible at all and which the contracting parties may generally rely on and trust in being complied with within the context of a guarantee commitment, where agreed.
Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.
When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.

8.1. Materialparameters for Lasercutters

In the software "beamOS" are several presets for cutting and engraving different materials. Due to the varying consistency of materials, these presets can't guarantee a perfect cut or engraving result. The parameters are meant as presets for guidance and may need to be adjusted. A bad cut or engraving with the presets are not considered as defect.

9. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
for injury to life, limb or health
for deliberate or grossly negligent breach of duty
for guarantee commitments, where agreed towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

10. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

11. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales Convention.
If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB),
public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.

Deutsch
Allgemeine Geschäftsbedingungen

1. Geltungsbereich

Für alle Bestellungen über unseren Online-Shop durch Verbraucher und Unternehmer gelten die nachfolgenden AGB.
Consumers is every natural person who concludes a legal transaction for purposes, which can be roughly attributed neither to their commercial nor their independent professional activity. Entrepreneurs is a natural or legal person or legal partnership, which is the conclusion of a legal transaction in the exercise of their commercial or independent professional activity.
Compared to entrepreneurs, these terms and conditions also apply to future business relationships without having to point out again. If the entrepreneur uses opposing or supplementary general terms and conditions, their validity is contradicted; You will only become part of the contract if we have expressly approved.

2. Contracting party, conclusion of contract

The purchase contract is concluded with MR Beam Lasers GmbH.
With setting the products in the online shop, we give a binding offer for the conclusion of the contract via these articles. You can initially put our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose. The contract is concluded by clicking on the offer via the goods contained in the shopping cart. Immediately after submitting the order, you will receive a confirmation by e-mail again.

3. Contract language, contract texture

The languages ​​available for the conclusion of the contract are German and English.
We save the contract text and send you the order data and our terms and conditions by e-mail. For security reasons, the contract text is no longer accessible via the Internet.

4. Terms of delivery

Plus shipping costs are added to the specified product prices. Further to the amount of shipping costs can be found at the offers.41
We only deliver in shipping. Unfortunately, a self collection of the product is not possible.
5. Payment In our shop, the following payment methods are always available:

Payment in advance
When selecting the payment method Payment in advance, we call you our bank account in separate e-mail and deliver the goods after receipt of payment.

Credit card
By submitting the order, send us your credit card details at the same time. According to their legitimacy as a legitimate cardholder, we request your credit card company to initiate payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and charged its card.

PayPal
You will be forwarded to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered where register, legitimize with your access data and confirm the order to us. After submitting the order in the shop, we demand PayPal to initiate payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Immediately
After submitting the order, you will be forwarded to the website of the online provider immediately GmbH. In order to be able to pay the invoice amount over immediately, you must have a online banking account with PIN / TAN procedures for participation in the immediate effect, legitimize accordingly and confirm the payment assignment to us. You'll get more information during the ordering process. The payment transaction is carried out immediately afterwards and charged your account.

invoice
You pay the invoice amount after receipt of the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check.

6. Retention of title

The goods remain our property until full payment. For entrepreneurs, the following applies: We reserve the ownership of the goods up to the complete settlement of all claims from a current business relationship. You may resell the reserved goods in the ordinary business operations; All claims arising from this resale - regardless of a connection or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. They remain authorized to confiscate the claims, but we may also collect claims themselves insofar as they do not meet their payment obligations.

7. Transport damage

For consumers:
If goods are delivered with obvious transport damage, please apply such errors as soon as possible to the deliverer as possible and please contact us immediately. The failure of a complaint or contact has no consequences for its legal claims and its enforcement, in particular its warranty rights. But they help us to assert our own claims against the carrier or transport insurance.

For entrepreneurs: The risk of accidental loss and accidental deterioration goes on to you as soon as we have delivered the deal for the freight forwarder, the carrier or the person or the person or the shipment to complete the shipment. Under merchants, the examination and complaint obligation regulated in § 377 HGB. If you refrain from the display controlled there, the goods are deemed approved unless it is a defect that was not recognizable during the investigation. This does not apply if we have a lack of fraudulently concealed.

8. Warranty and guarantees

Unless expressly agreed otherwise, the statutory defect liability law applies.
For consumers, the limitation period for defects in used items is one year from delivery of the goods. For entrepreneurs, the limitation period for claims for defects is a year from transfer of risk; The statutory limitation periods for the recourse claim according to § 478 BGB remain unaffected. Compared to entrepreneurs, as an agreement on the nature of the goods, only our own information and the product descriptions of the manufacturer included in the contract; We assume no liability for the manufacturer's public statements or other advertising statements. If the supplied thing is inadequate, we will initially make contact with entrepreneurs after our choice by eliminating the defect (repair) or by delivery of a defect-free item (replacement). The above restrictions and deadline reductions do not apply to claims due to damages caused by us, our legal representatives or vicarious agents in case of violation of life, body or health
in intentional or grossly negligent breach of duty as well as malice
In case of breach of essential contractual obligations, the fulfillment of which the proper implementation of the contract can only be made possible and on their compliance with the contracting parties regularly may trust (cardinal obligations) within the framework of a guarantee promise, insofar as agreed as the scope of the Product Liability Act is opened.

Information on any additional warranties applicable and their exact conditions can be found in the product and special information pages in the online shop.

8.1. Material parameters for laser cops

In the software "Beamos" parameters are proposed for different materials to cut and engraving. Due to the variety of different material compositions, these parameters can not assure a perfect cut or engraving. The parameters are a default for orientation and may need to be adjusted. A preset or engraving result is not a defect.

9. Liability

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without restriction
in case of violation of life, body or health,
in intentional or grossly negligent breach of duty,
For warranty promises, as far as agreed, or to the extent the scope of the Product Liability Act is opened.
In case of breach of essential contractual obligations, whose fulfillment allows the proper implementation of the contract in all and on their compliance with the contracting parties regularly, (cardinal obligations) due to slight negligence of us, our legal representatives or vicarious agents is the liability of the amount for the foreseeable future Damage limited, with the creation of which must be typically expected. Incidentally, claims for damages are excluded.

10. Disintegration

The European Commission provides a platform for online dispute resolution (OS), which you will find here https://ec.europa.eu/consumers/odr/. To participate in a dispute resolution procedure in front of a consumer certificate(from 01.01.2020: the universal skill body) we are not obliged and not ready.

11. Final provisions

If you are entrepreneurs, then German law applies to the exclusion of the UN sales law.
If you are a merchant within the meaning of the Commercial Code, legal entity of public law or public-legislative funds, the exclusive place of jurisdiction for all disputes arising from contracts between us and our business office.

Terms and Conditions Created with the Trusted Shop's legal text in cooperation
Wild Beer Solmke's lawyers.