Wo genau liegt der Unterschied zwischen dem Mr Beam II dreamcut und dem Vorgängermodell "Mr Beam II"?
Mr Beam II dreamcut has the following improvements:
-maintenance-free axles by improved aluminium guides Lower air filter with higher air flow rate Double cutting speed by cleaning the gap -improved cooling and laser control
Ist der Mr Beam zertifiziert?
The Mr. Beam laser cutter has aCE-markingYeah. We hereby declare (Mr Beam Lasers GmbH) as a manufacturer legally binding that our laser mothsEU-in particular concerning:Safety, health and environmental protectionThat's enough.
Our laser moths are manufactured in Germany to guarantee we have a high and constant quality. Conformity applies in the EU and In addition, in the additional countries of the European Economic area, with Switzerland playing a special role.
The purchase on account is for offices, authorities, schools, universities, Municipalities, churches and for all public institutions possible. Please send us an email to firstname.lastname@example.org
How much are the shipping costs?
Innerhalb Deutschlands versenden wir versandkostenfrei. Wenn Du aus einem anderen Land kommst wird im Checkout der Versand berechnet.
Gibt es die Möglichkeit den Mr Beam auf Raten zu kaufen?
For customers from Germany there is the possibility in Paypal Checkout to activate the instalment payment (subject to creditworthiness). Otherwise, Mr Beam can also Country be ordered via Klarna.
Ich möchte den Mr Beam zurücksenden. Geht das?
As a consumer, you have a 14-day right of withdrawal with Mr Beam. Please. Note that during this period of 14-day right of return the use not on the necessary verification of the nature, the property and the way in which it works may go beyond. We therefore reserve the right to to account for excessive loss of value. If you If you're a businessman, you can hire Mr Beam in advance for him. try.
All information about the revocation can be found here.
After the purchase
Ich möchte mich bestmöglich auf meinen Mr Beam vorbereiten, wie geht das?
Am besten du schaust unsere Youtube-Videos an und liest dich in unserer Wissensdatenbank ein. Auch haben wir eine exklusive Facebook User Gruppe nur für Käufer eingerichtet. Hier könnten sich Käufer untereinander austauschen und mit dem Mr Beam Team in Kontakt treten.
Bietet ihr eigentlich für Neukunden einen Intensiv-Workshop an?
If you would like all tips and tricks regarding the Mr Beam II dreamcut, the software or even an insight into the file creation, we can warmly recommend the workshops from our cooperation partner "Your Konstantin". Here. go to booking.
I have a problem with my MR Beam, what should I do?
Please contact our Support Team via Support Ticket!
Why is it so familating when I laser PVC?
PVC or chlorinated products may not be processed with Mr. Beam for health and technical reasons, as this damages the device. After a few hours, the device can corrode and cause total damage. In our operating manual In the Quick Start Guide we point out that materials containing PVC may not be processed. (See page 1 below safety information). Also in our Knowledge There is an article in which it is listed which materials may not be processed with Mr Beam.
My MR Beam has to go to the workshop. Do I get a replacement device?
We do not offer a replacement device for the time of repair. The Shipping time coincides with repair time, as our Workshop processes all devices within one working day and then retrieves them directly from DHL. However, if you need a device urgently, you can also use our rental service.
What is actually under warranty and what under repair?
The warranty covers all repairs due to possible Production or equipment errors occur. This concerns the mechanical components as well as all relevant components, safety devices and the software. repairs caused by handling errors; or We have to account for unintentional damage caused by the customer, as we have to spend extra and extra working time and spare parts.