What is the difference between the models: Mr Beam II, Mr Beam II dreamcut and Mr Beam II dreamcut [S]?
The Mr Beam II was the very first model from the Mr Beam Kickstarter campaign and was in the range until October 2019. The model was replaced on 01.11.2019 by the further developed Mr Beam II dreamcut, which can cut smoke-free and faster due to various optimizations such as the compressor. Stronger materials such as laser-capable plywood are also suitable for cutting. On 01.10.2021 we have the new laser head "Mr Beam II dreamcut [S]" launched on the market. Everybody dreamcut By purchasing the laser head, customers can easily upgrade their device and thus cut and engrave much faster. As of 01.10.2021, all bundles and singles that are available via the Mr Beam The products sold in the shop are equipped with the new [S] head as standard.
What is new on Mr Beam II dreamcut [S]?
Since 01.10.2021, the new laser head is standard Mr Beam installed. What is new and what is the difference to Mr Beam II dreamcut?
By improving dreamcut technology, the laser beam focuses dreamcut [S] better in the new laser head. Therefore, it allows faster material processing than the predecessor model. The size of theFocus pointamounts to0.15 mmwhereas this was 0.2 mm in the predecessor model. The material can be edited better and faster through the more precise focus - the Cutting lineis also, especially in the correct focusing of the laser beamNarrow and clean. theNew air ductprovides the influence of the air from above and blowing out of the air from below. ThePrevents the quick pollution- the dirt particles are blown significantly less through the entire laser head than the predecessor models.
By the way: the Mr Beam II dreamcut [S] consumedas much powerLike the predecessor models.
Is the Mr Beam Certified?
the Mr Beam Laser cutter has oneCE marking. Thus we explain (the Mr Beam Lasers GmbH) as a manufacturer legally binding that our laser cutter is the applicableEU guidelines- especially regardingSafety, health and environmental protection- enough.
Our laser cutters are made in Germany, so we guarantee a high and constant quality. The conformity applies in the EU and In addition, in the additional countries of the European Economic space, where Switzerland has a special role.
I have read that the following costs (main filter) are very high. Is that correct?
The Mr Beam can optionally be used with an Air Filter System. In order to be able to use the AIR filter system, both the pre- and the main filters must be exchanged regularly. Depending on the material, the filter becomes faster or slower full. It is therefore essential to check the filter regularly. We recommend at regular intervals and best even before the display of the software is at 100%, to control and possibly already switch the pre-filter so that the main filter is spared better. If the pre-filter is no longer pink, it's time to change it. If this does not happen, the air seeks the direct path over the main filter, and this is then faster than expected. Unfortunately, this leads to the high cost and short operation time of the filter mentioned above. It is also very material dependent, which attaches to the filter, and therefore we can reproduce only one average value in the software. For example, if a lot of wood / finn cardboard is cut and engraved, the filter is much faster than when machining e.g. slate or felt. The use of the Air Filter is not a must. There is an alternative to remove the exhaust air from the window. There is the possibility to buy a fan in our shop to make a "single" from the "bundle". The fan is then inserted into the elbow between the housing and the hose - but this option is much louder than the air filter and is only recommended if no direct neighbors are nearby, which could complain about exhaust and volume.
At the purchase
Is the purchase possible on account?
The purchase on account is for offices, authorities, schools, universities, Municipalities, churches and for all facilities with public support possible. Please e-mail us hello@mr-beam.org
How much are the shipping costs?
Within Germany we ship free of charge. If you come from another country, shipping will be charged in the checkout.
Is it possible to buy the Mr Beam in instalments?
For customers from Germany there is the possibility in the PayPal checkout Activate the instalment (credit rating). Otherwise, the Mr Beam also at Kaufland be ordered via Klarna.
I would like to return the Mr Beam. Is that possible?
As a consumer you have Mr Beam a 14 day right of withdrawal. You're welcome Note that in this time of the 14-day return calculation of use not about the necessary examination of the nature, the property and the functioning may go beyond. We therefore reserve to charge excessive loss of value. If you become a trader, you can do the Mr Beam Rent in advance around him try out.
All information about cancellation can be found here.
After the purchase
I want to prepare for my Mr Beam in the best possible way, how do I do that?
It's best to look at our YouTube videos and read in our knowledge base. Also, we have set up an exclusive Facebook User Group only for buyers. Here shoppers could exchange with each other and with the Mr Beam Team contact.
Do you actually offer an intensive workshop for new customers?
If you have all the tips and tricks regarding the Mr Beam II dreamcut, the software or also an effort in the file creation, we can warmly recommend the workshops from our cooperation partner "Euer Konstantin". here Let's go to book.
I have a problem with my Mr Beam, what should I do?
Please contact our Support Team via Support Ticket!
Why is it so dangerous when I laser PVC?
PVC or chlorine-containing products may not be processed with the Mr Beam for health and technical reasons, as this damages the device. After a few hours, the device can corrode and cause a total loss. In our operating instructions or in the Quick Start Guide, we point out that materials that contain PVC can not be processed. (On page 1 under Safety instructions to find). Also in our Knowledge base is an article found in which is listed which materials are not with the Mr Beam can be processed.
My Mr Beam Must be in the workshop. Do I get a replacement device?
We do not offer a replacement device for the time of repair. the Shipping time overlaps with the repair time, as ours Workshop edited all devices within a working day and then picked them off directly from DHL. If you do not need to urgently need a device, you can also use our rental service.
What is actually under warranty and what under repair?
Under warranty, all repairs fall by possible Production or device errors arise. This concerns the mechanical components as well as all relevant components, safety devices and the software. Repairs caused by handling errors or Unauthorized damage caused by the customer, we must charge - as we need to spend additional and unscheduled working hours and spare parts.
Downloads
Where can I find all important downloads?
Here you can find helpful information, instructions and files around the hardware and software of your Mr Beam. Incidentally, you can also find something directly in the user interface as soon as you have with your Mr Beam connected.
